Processing time:
The time I need to prepare an order for shipping varies. For details, see individual items.
– All plants: 10-14 days
– The tissue culture plants: 7-10 days
You can check the status of your order anytime on this page:
https://greenboog.com/order-progress/ HERE

Covid-19 update: Processing time up to 2 weeks (everything slowly, we must change our time to processing the plants and catch up all order delayed)

Estimated shipping times:
Canada: 5-7 business days
United States: 5-7 business days
Europe: 4-6 business days
Asia Pacific: 3-7 business days
I’ll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Shipping during wintertime:
The minimum of temp from 1 degree C and we carefully packed in insulated cartons (foam cartons)

Notice to the buyer from Australia:
Australia is very strict on customs (about plants)
We can ship to Australia BUT the customer accepts the risk.
We do not refund in case their customs destroy the package.
Tissue culture plants: We delivered to AUS, please contact on the message or email us: admin@greenboog.com

Notice to the buyer from Canada:
The guide for getting an import permit HERE
Good news: currently, we ship by Dragon Courier, that way you won’t need the import permit to ship to Canada. Our courier will arrange that and deliver right to your place.

Notice to the buyer from the United States:
The guide for getting an Import permit HERE

Notice to the buyer from New Zealand:
We use “Air Freight” routes for transportation: TMT Cargo, KK-Freight; BKK (Bangkok Airport),…
We delivered to NZ, please contact on the message or email us: admin@greenboog.com

Notice to the buyer from Korea:
Korea is very strict on customs, we do not accept orders from Korea, please contact us by message or email

Notice to the buyer from ASEAN:
We need your import permit, please ask the customs or the local agriculture ministry about this. Shipping by EMS because it is safer and cheaper

Returns & exchanges:
I gladly accept cancellations
Request a cancellation within 24 hours of purchase via Email or chatbox
I don’t accept returns or exchanges
But please contact me if you have any problems with your order.

UPDATE: (16. July. 2021)

We use the new system for shipping:
https://dragoncourier.com/

– Deliveries are door-to-door service.
Available for USA, Canada, Europe, Singapore, Hong Kong
and UK, UAE, Philippines, South Korea, Russia, Belarus, Kazakhstan, Japan, Alaska, Hawaii
– Partner with UPS Express / DHL Express / FedEx
– No tax or duties – Cost depend on the box size


Dragon Courier acts as IOR (Importer of Record)
in Canada, UK, EU, Singapore and Hong Kong.
This means the buyer does not have to be involved in the import process in any way.
All import processes are handled by Dragon Courier and Agent in each country.

Number of Items1 – 1212 – 1920+
Shipping Fees$80-$230$230-$327$327+

Price in USD Dollars

CountryUSACAEUSIN/HKUK
Transit Time (Working Days)5-7 days4-5 days5-7 days2-3 days4-5 days
Box sizes (cm)/(kg)    
20 x 30 x 11 cm = 1.32 kg$80$74$87$74$87
30 x 45 x 20 cm = 5.4 kg$216$184$206$184$206
20 x 61 x32 cm = 7.8 kg$239$246$275$246$275
37 x75 x 42 cm = 23.31 kg$537$602$666$602$666