Processing time:
The time I need to prepare an order for shipping varies. For details, see individual items.
– All plants: 7-14 days
– The tissue culture plants: 7-10 days
You can check the status of your order anytime on this page:
https://greenboog.com/order-progress/ HERE

Estimated shipping times:
Canada: 5-7 business days
United States: 5-7 business days
Europe: 4-6 business days
Asia Pacific: 3-7 business days
I’ll do my best to meet these shipping estimates but cannot guarantee them. The actual delivery time will depend on the shipping method you choose.

Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Shipping during wintertime:
The minimum temp from 1 degree C and we carefully packed in insulated cartons (foam cartons)

Notice to the buyer from Australia:
Australia is very strict on customs (about potted plants)
We can ship to Australia BUT the customer accepts the risk.
We do not refund in case their customs destroy the package.
Tissue culture plants: We have delivered to AUS, please contact on the message or email us: admin@greenboog.com

Notice to the buyer from Canada:
Good news: currently, we ship by Dragon Courier, that way you won’t need the import permit to ship to Canada. Our courier will arrange that and deliver door to door.

Notice to the buyer from the United States:
The guide for getting an Import permit HERE

Notice to the buyer from New Zealand:
We use “Air Freight” routes for transportation: TMT Cargo, KK-Freight; BKK (Bangkok Airport),…
We have delivered to NZ, please contact us on the message or email us: admin@greenboog.com to receive a guide

Notice to the buyer from Korea:
We have delivered to Korea, please contact us on the message or email us: admin@greenboog.com to receive a guide

Notice to the buyer from ASEAN:
We need your import permit, please ask the customs or the local agriculture ministry about this. Shipping by EMS because it is safer and cheaper

Returns & exchanges:
We gladly accept cancellations
Request a cancellation within 24 hours of purchase via Email or chatbox
We don’t accept returns or exchanges
But please contact me if you have any problems with your order.

UPDATE: (16. July. 2021)

We use the new system for shipping:
https://dragoncourier.com/

– Deliveries are door-to-door services.
Available for USA, Canada, Europe, Singapore, Hong Kong
and UK, UAE, Philippines, South Korea, Russia, Belarus, Kazakhstan, Japan, Alaska, Hawaii
– Partner with UPS Express / DHL Express / FedEx
– No tax or duties – Cost depend on the box size


Dragon Courier acts as IOR (Importer of Record)
in Canada, UK, EU, Singapore and Hong Kong.
This means the buyer does not have to be involved in the import process in any way.
All import processes are handled by Dragon Courier and Agent in each country.

Number of Items1 – 1212 – 1920+
Shipping Fees$80-$230$230-$327$327+

Price in USD Dollars

CountryUSACAEUSIN/HKUK
Transit Time (Working Days)5-7 days4-5 days5-7 days2-3 days4-5 days
Box sizes (cm)/(kg)    
20 x 30 x 11 cm = 1.32 kg$80$74$87$74$87
30 x 45 x 20 cm = 5.4 kg$216$184$206$184$206
20 x 61 x32 cm = 7.8 kg$239$246$275$246$275
37 x75 x 42 cm = 23.31 kg$537$602$666$602$666