Processing time:
The time I need to prepare an order for shipping varies. For details, see individual items.
– All plants: 5-7 days
– The tissue culture plants: 7 days
You can check the status of your order anytime at this page:
https://greenboog.com/order-progress/

Covid 19 update: Processing time up to 2 weeks (everything slowly, we must change our time to processing the plants and catch up all order delayed)

Estimated shipping times:
Canada: 5-12 business days
United States: 5-10 business days
Europe: 7-12 business days
Asia Pacific: 3-15 business days
I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Notice to buyer from Australia:
Australia is very strict on customs (about plants)
We can ship to Australia BUT the customer accept the risk.
We do not refund in case their customs destroy the package.
Update: Hoya plants from Vietnam, we can ship to AUS, please email: admin@greenboog.com

Notice to buyer from Canada:
The guide for get Import permit HERE
Good News: Currently, we ship by Dragon Courier, that way you don’t need the import permit to ship to Canada. Our courier will arrange that and deliver right to your place.

Notice to buyer from United States:
The guide for get Import permit HERE

Notice to buyer from New Zealand:
We use direct flight routes for transportation: KK-Freight; BKK (Bangkok Airport),…

Returns & exchanges:
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase via Email or chatbox
I don’t accept returns or exchanges
But please contact me if you have any problems with your order.

UPDATE:

Update: 2. Jun. 2021

We use the new system for shipping:
https://dragoncourier.com/

Number of Items1 – 1212 – 1920+
Shipping Fees$80-$230$230-$327$327+

Price in USD Dollars

CountryUSACAEUSIN/HKUK
Transit Time (Working Days)5-7 days4-5 days5-7 days2-3 days4-5 days
Box sizes (cm)/(kg)    
20 x 30 x 11 cm = 1.32 kg$90$84$97$84$97
30 x 45 x 20 cm = 5.4 kg$216$184$206$184$206
20 x 61 x32 cm = 7.8 kg$239$246$275$246$275
37 x75 x 42 cm = 23.31 kg$537$602$666$602$666